Frequently Asked Questions
MERCH & ORDERING
Standard shipping typically takes 3-7 business days within the U.S.
You'll receive a tracking number when your order ships.
Once your order ships, you’ll receive a tracking link by email.
If you don’t see it, check your spam folder or email us.
Orders begin production shortly after they're placed.
If you need a change or cancellation, email us within 6 hours and we’ll do our best to help before printing starts.
Just email us with your order number and photos.
If there is a print issue, damage, or manufacturing error, we’ll replace it at no cost to you.
Yes, most items fit true to size.
We include a size guide on each product page for accuracy.
SHIPPING & RETURNS
Because our items are made-to-order, we only accept returns for:
Damaged items
Misprints
Wrong items received
You'll receive a tracking number when your order ships.
Approved issues (damage/misprint) will be replaced or refunded.
We do not offer refunds for:
Buyer’s remorse
Ordering the wrong size
Color variations between screens and print
Shipping & Return
Yes — StoneRidgeMerch is operated by Stone Ridge Company, the parent brand of Stone Ridge Acres, our modern countryside wedding venue.
Visit our official giveaway page for details, rules, and how to enter.